All Systems Operational

About This Site

Here you can check the health status of the CodeTwo Email Signatures 365 services in all regions. Visit our website to learn more about the product or contact us if you have any questions.


This page is updated by CodeTwo DevOps Team, who actively monitor all services 24/7/365.

Australia East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Canada East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Germany West Central ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Central US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UK South ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UAE North ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
[Global] Outlook add-ins might not work
Postmortem - Read details
Jul 24, 09:21 UTC
Resolved - This incident has been resolved.
Jul 22, 21:02 UTC
Update - We can confirm most of users are no longer affected by the issue. Some users might need to restart Outlook or refresh OWA to fully fix the problem.
Jul 22, 20:49 UTC
Update - The fix has been deployed. Some customers already notified us the problem is solved (so did our Q&A team and SOC). We are currently helping Microsoft monitor for any further issues.
Jul 22, 20:08 UTC
Monitoring - The Outlook product group is currently deploying a fix to production. It should be available worldwide within 45 minutes.
Jul 22, 19:14 UTC
Identified - Microsoft engineering team has reported: We have discovered an issue with the backend service that provides add-ins, and we have engaged the backend team to address this ASAP. We are making progress and will let you know as we get more information from them.

Just as a reminder - Outlook add-ins are currently affected due to a Microsoft issue, but server-side (cloud) signatures are added normally. Only signatures added by the Outlook add-in might not work.
Jul 22, 17:07 UTC
Investigating - Microsoft is currently experiencing a problem with Microsoft 365 add-ins. Some add-ins are not working or working intermittently for a subset of users. All add-ins may also completely disappear from the Microsoft store occasionally. This is a Microsoft issue, and it's not limited to CodeTwo since we observe that other add-ins (even Microsoft native add-ins) are also affected. As a result of this problem, CodeTwo signatures might not be added in Outlook (desktop, OWA and mobile).

Server-side (cloud) signatures are added normally. Only signatures added by the Outlook add-in might be affected.

We're currently investigating this with Microsoft.
Jul 22, 16:33 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage