All Systems Operational

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Here you can check the health status of the CodeTwo Email Signatures 365 services in all regions. Visit our website to learn more about the product or contact us if you have any questions.


This page is updated by CodeTwo DevOps Team, who actively monitor all services 24/7/365.

Australia East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Canada East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Germany West Central ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Central US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UK South ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UAE North ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Azure AD data caching ? Operational
Onboarding ? Operational
Outlook add-ins ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2025

No incidents reported today.

May 22, 2025
[Australia] Exchange Online Protection servers may cause delays in email delivery
Resolved - This incident has been resolved.
May 22, 09:46 UTC
Monitoring - It looks like Microsoft has resolved the EOP issue. We are no longer observing any email queues before EOP servers, and all messages are being delivered without delays. We will continue to monitor the situation.
May 22, 08:04 UTC
Update - Microsoft has confirmed that the issue is on their end. The issue ID is EX1079935.

While email delays in Australia are decreasing, we are now seeing the UK region slowly starting to be affected. We anticipated this and have already warmed up failover services to help mitigate the impact as the issue emerges in this region. Our services are continuously retrying to send messages that were previously stuck in queues before reaching the EOP servers so that we can send them through healthy EOP instances. All messages will be delivered with signatures, although some may be delayed.
May 22, 07:31 UTC
Identified - Microsoft is currently experiencing problems with Exchange Online Protection (EOP). EOP servers appear to have degraded performance and are slow to process emails entering and leaving Microsoft 365 tenants. As a result, some messages processed by CodeTwo may also be delayed while they wait for EOP to scan them before being delivered to final recipients.

We have reported the issue to Microsoft and are waiting for a resolution. In the meantime, we have scaled up our services to increase the chances of routing emails through EOP servers that are not affected by this problem.

What should you do if you're impacted?
Inform your users that email delivery might be delayed (usually by just a few minutes or less) and wait for Microsoft to resolve the issue. Please note that this is a Microsoft-side problem, and it also affects users who are not using CodeTwo or any other smart hosts in the affected region.

All signatures are added normally.
May 22, 05:48 UTC
May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025
[Global] Temporary certificate issue impacting new trial subscriptions
Resolved - This incident has been resolved.
May 18, 13:46 UTC
Monitoring - The issue seems to be resolved, even though our certificate provider hasn't officially confirmed it yet. Our telemetry shows that all certificates are now being issued correctly. All affected customers should no longer experience any problems. Our Support Team will contact each impacted customer to ensure everything is running smoothly. As always, we will continue to monitor the service 24/7/365.
May 18, 11:42 UTC
Identified - There’s a problem with our certificate provider (Sectigo), which is currently unable to create new certificates for some customers trying to start a trial subscription. As a result, new users attempting to sign up for our server-side or combo-mode service won’t be able to complete the setup process until the issue is resolved.

All existing subscriptions for existing Customers are unaffected. Signatures are being added as normal. We're monitoring the situation. Our Tech Support team is online - feel free to reach out to them if you have any questions.
May 18, 06:02 UTC
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

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