Update - We are seeing an improvement in message processing times. This is likely due to lower traffic levels during off-peak hours in Germany.
Microsoft continues to investigate the issue. At this time, the problem remains isolated to EOP servers located in the Frankfurt region.
Thank you for your patience. We’ll provide another update in 3 hours or sooner if anything changes.
Jun 02, 2026 - 16:39 UTC
Microsoft continues to investigate the issue. At this time, the problem remains isolated to EOP servers located in the Frankfurt region.
Thank you for your patience. We’ll provide another update in 3 hours or sooner if anything changes.
Jun 02, 2026 - 16:39 UTC
Monitoring - We’re continuing to monitor the situation.
Email signatures are being appended correctly. However, delivery of messages with signatures is still delayed due to an issue with Microsoft Exchange Online Protection servers, which are experiencing degraded performance and are processing messages from our service slower than usual.
We can see that the issue is widespread in Germany. Other services that rely on the Exchange Online mail flow pipeline are experiencing similar delays in this region. Microsoft is currently working to resolve the problem, and we are actively monitoring their progress.
Thank you for your patience. We’ll provide another update in 90 minutes or sooner if anything changes.
Jun 02, 2026 - 15:15 UTC
Email signatures are being appended correctly. However, delivery of messages with signatures is still delayed due to an issue with Microsoft Exchange Online Protection servers, which are experiencing degraded performance and are processing messages from our service slower than usual.
We can see that the issue is widespread in Germany. Other services that rely on the Exchange Online mail flow pipeline are experiencing similar delays in this region. Microsoft is currently working to resolve the problem, and we are actively monitoring their progress.
Thank you for your patience. We’ll provide another update in 90 minutes or sooner if anything changes.
Jun 02, 2026 - 15:15 UTC
Update - We’ve confirmed that the delays are due to degraded availability of Exchange Online Protection in the Germany West Central region and are not related to CodeTwo.
We’ve contacted Microsoft and we’re actively monitoring the situation.
Jun 02, 2026 - 13:49 UTC
We’ve contacted Microsoft and we’re actively monitoring the situation.
Jun 02, 2026 - 13:49 UTC
Investigating - We're observing delays in email delivery in the Germany West Central region. We're investigating this right now. It looks like degraded performance of Exchange Online Protection (EOP).
Signatures are added normally.
Jun 02, 2026 - 12:39 UTC
Signatures are added normally.
Jun 02, 2026 - 12:39 UTC
About This Site
Here you can check the health status of the CodeTwo Email Signatures 365 services in all regions. Visit our website to learn more about the product or contact us if you have any questions.
This page is updated by CodeTwo DevOps Team, who actively monitor all services 24/7/365.
Australia East
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
Canada East
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
Germany West Central
Degraded Performance
Mail flow
Degraded Performance
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
North Central US
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
North Europe
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
West Europe
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
West US
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
UK South
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
UAE North
Operational
Mail flow
Operational
Signature adding (rules processing)
Operational
Signature management (app.codetwo.com)
Operational
Sent Items Update
Operational
Admin Panel (emailsignatures365.codetwo.com)
Operational
Entra ID data caching
Operational
Onboarding
Operational
Outlook add-in
Operational
Autoresponder management (app.codetwo.com)
Operational
Autoresponder sending (rules processing)
Operational
Attributes manager (attributes.codetwo.com)
Operational
My user info editor (user.codetwo.com)
Operational
One-click surveys (ratings counting)
Operational
CodeTwo Insights (insights.codetwo.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance