Here you can check the health status of the CodeTwo Email Signatures 365 services in all regions. Visit our website to learn more about the product or contact us if you have any questions.
This page is updated by CodeTwo DevOps Team, who actively monitor all services 24/7/365.
Resolved -
The fix implemented by the MS Exchange Online team worked and our service is fully operational again. The most recent update from Microsoft: "We’re continuing to see steady improvements in service availability for Exchange Online and Microsoft Teams and our broader recovery efforts remain actively underway. Engineers are further refining load balancing measures to accelerate recovery and are methodically addressing the remaining impacted services."
Jan 23, 03:50 UTC
Update -
Another update from Microsoft on X: "We've identified a portion of service infrastructure in North America that is not processing traffic as expected. We're working to restore the infrastructure to a healthy state to achieve recovery. More information can be found at https://status.cloud.microsoft or under MO1221364 if accessible."
Jan 22, 20:20 UTC
Identified -
Microsoft has just published information about the outage on X:
“We’re investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender, and Microsoft Purview. Further information can be found in the admin center under MO1221364.”
Update -
We are seeing that Canadian customers are also affected by the Microsoft Exchange Online Protection outage.
Jan 22, 19:41 UTC
Investigating -
We are currently investigating an issue causing email delivery delays for customers whose services are located in the United States data centers. The problem appears to stem from degraded performance of Microsoft Exchange Online Protection (EOP).
End users sending emails that receive CodeTwo signatures on the server side (Cloud mode) may experience delivery delays, as Microsoft Exchange Online Protection is not processing these messages in a timely manner. This issue is very likely also affecting other Microsoft 365 users who do not use CodeTwo.
We are actively investigating the problem and checking whether we can force a failover to other instances that are not impacted by the EOP outage.
Jan 22, 19:37 UTC