All Systems Operational

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Here you can check the health status of the CodeTwo Email Signatures 365 services in all regions. Visit our website to learn more about the product or contact us if you have any questions.


This page is updated by CodeTwo DevOps Team, who actively monitor all services 24/7/365.

Australia East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Canada East ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Germany West Central ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Central US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
North Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West Europe ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
West US ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UK South ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
UAE North ? Operational
Mail flow ? Operational
Signature adding (rules processing) ? Operational
Signature management (app.codetwo.com) ? Operational
Sent Items Update ? Operational
Admin Panel (emailsignatures365.codetwo.com) ? Operational
Entra ID data caching ? Operational
Onboarding ? Operational
Outlook add-in ? Operational
Autoresponder management (app.codetwo.com) ? Operational
Autoresponder sending (rules processing) ? Operational
Attributes manager (attributes.codetwo.com) ? Operational
My user info editor (user.codetwo.com) ? Operational
One-click surveys (ratings counting) ? Operational
CodeTwo Insights (insights.codetwo.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 19, 2025

No incidents reported today.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
[Global] Image loading problems in email signatures inserted by add-ins
Resolved - Microsoft has published official information about this incident on the Service Health Dashboard (SHD) under ID: EX1183800. Please refer to the SHD for more details.

Since this officially confirms that the issue was not related to CodeTwo, we are resolving this incident on our end. If you have any questions, please raise a service request with Microsoft. You are also welcome to contact our Support Team at: https://www.codetwo.com/company/contact.

All CodeTwo services have been operational during the incident. Thank you for your understanding and cooperation.
Nov 7, 22:20 UTC
Identified - We have an update from Microsoft Product Group about this issue: "We suspect the latency issue is caused by high CPU usage regression. That could cause latency issues in uploading image. We already have the reverts done and the fix will deploy via a fast track soon. We need to monitor saturation over the next 24-48 hours."

As a reminder: This issue is not related to add-ins. It concerns inline images in general within the New Outlook and OWA and affects a subset of customers globally, regardless of whether they use any signature add-in solution.
Nov 7, 06:31 UTC
Update - Microsoft is still investigating this issue. So far, we know the problem is related to loading images in OWA and New Outlook and is not specific to add-ins - it affects any type of images in Outlook. Fortunately, the issue is not widespread.

If you have any questions, please feel free to reach out to our Support Team (which is available around the clock) while we await Microsoft’s resolution.

https://www.codetwo.com/company/contact
Nov 6, 16:38 UTC
Investigating - A subset of customers using OWA and the New Outlook are experiencing issues when adding/loading pictures in email signatures via email signature add-ins (such as CodeTwo). Some images load slowly, while others fail to load entirely.

We have reproduced the issue in our own CodeTwo production environment for certain users. We are currently in direct contact with the Microsoft product group, and they have confirmed that they are seeing the same problem. The issue is under active, high-priority investigation by Microsoft.

Further details are pending, but early findings indicate that the problem is not limited to Add-ins - it also affects OWA and New Outlook clients in general. Initial analysis suggests latency in OAuth as the potential root cause.

Please wait for more information. In the meantime, you can:

* Choose signatures without pictures for your end-users, or
* Use server-side mode, where signatures are added by CodeTwo in the cloud (not via Microsoft add-ins).
Nov 6, 09:26 UTC
Nov 6, 2025
Nov 5, 2025

No incidents reported.

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